The Terms & Conditions

HOW TO PLAY

In order to be eligible to participate, you must be an Altitude Member and/or must have received the Earn Your Wings Promotion registration email. If you receive 2017 Altitude status during the PROMOTION registration and booking period, you can register and still be eligible to receive the Wings and Bonus Aeroplan Miles for all eligible activity during the PROMOTION period, irrespective of the date you achieved Air Canada Altitude status.

Participants must register for the Air Canada Earn Your Wings® PROMOTION (the “PROMOTION”) and book their flights between September 7 and October 11, 2017, at 19:59 Eastern Time, and fly between September 7 and December 11, 2017, inclusively, in order to be eligible to participate in this PROMOTION and earn Wings and Badges.

The objective of the PROMOTION is to earn Wings and collect Badges. Wings and Badges can be earned in several different ways. Participants will earn Wings for each completed flight segment of their journey. For example, participants who fly round trip non-stop from Calgary to Toronto will earn 400 Wings. That’s 100 Wings for each takeoff and landing for the round trip. Select airports have been assigned a higher value of Wings. For a list of these select airports and the value of Wings assigned, please visit Destination Badges and Super Destination Badges.

Participants must earn Wings and/or collect Badges in order to earn Bonus Aeroplan Miles. At every 2,000 Wings, participants will receive 2,000 Bonus Aeroplan Miles. Additionally, there will be 10,000,000 Bonus Aeroplan Miles to be distributed equally amongst the participants who place in the Top 10 ranking of all participants at the end of the PROMOTION period. An additional 10,000,000 Bonus Aeroplan Miles will also be distributed equally amongst the participants who place in positions 11–30 (the Go-Getter Badge) of all participants at the end of the PROMOTION period. A total of 1,000 eUpgrade credits will be distributed equally amongst the participants who place in positions 31–50 (the Sweet Life Badge) of all participants at the end of the PROMOTION period.

All participants will be ranked using the online “Leaderboard” and each participant’s ranking is determined by the number of Wings earned and accumulated. The participants who place in the Top 10 at the end of the PROMOTION will receive their equal share of 10,000,000 Bonus Aeroplan Miles and the participants who place in positions 11–30 at the end of the PROMOTION, will receive their equal share of an additional 10,000,000 Bonus Aeroplan Miles. In the instance that there are participants tied in the Top 10 or in positions 11–30, then the respective 10,000,000 Bonus Aeroplan Miles will be split among each of the Top 10 or positions 11–30 participants equally. The participants, who place in positions 31–50 at the end of the PROMOTION will receive their equal share of 1,000 eUpgrade credits.

By registering for this PROMOTION you agree to receive emails from Earn Your Wings. From time to time, you may receive emails with status updates, new Badge offers, and other similar offers. If you no longer wish to receive emails, you can click on unsubscribe at the bottom of your latest Earn Your Wings email. Please note that by clicking on the unsubscribe link, you will no longer receive all Air Canada promotional and survey emails.

ADDITIONAL TERMS AND CONDITIONS RELATING TO ELIGIBLE PARTICIPATION AND THE PROMOTION

By registering for this PROMOTION, all participants understand and agree that their user name, destinations travelled to, Wings, Badges and accumulated Bonus Aeroplan Miles will appear publicly on the Leaderboard.

New bookings made between September 7 and October 11, 2017, at 19:59 Eastern Time, for travel between September 7 and December 11, 2017, will be eligible for this PROMOTION. Any booking made prior to September 7, 2017, regardless of travel date, will not be eligible. In order to qualify as a new booking, the booking must have been created for the first time with a new booking reference number during the eligible booking period of the PROMOTION. Any booking made prior to the start of the PROMOTION travel period that is subsequently changed to include travel dates within the PROMOTION travel period will not be considered a new booking that is eligible for the PROMOTION.

The PROMOTION applies to all scheduled non-stop flights operated by Air Canada (including flights operated under the Air Canada Express® banner) and Air Canada Rouge® for travel between September 7 and December 11, 2017, that are eligible for Aeroplan Mile accumulation.

To qualify for the PROMOTION, the flight segments must be undertaken in the following eligible fare options: Flex, Latitude, Premium Economy Lowest, Premium Economy Flexible, Premium Rouge, Business Class Lowest and Business Class Flexible.

As part of the PROMOTION, each participant can earn up to a maximum of 750,000 Bonus Aeroplan Miles, excluding the number of bonus miles to be earned by finishing in the Top 10 or positions 11–30.

Wings, Badges and Bonus Aeroplan Miles accumulation can be earned on all eligible published fares and flight passes that are eligible for Aeroplan Mile accumulation. Aeroplan Mile accumulation is not applicable when travelling on an Air Canada Unlimited Flight Pass or any other promotional flight pass which does not allow mileage accumulation per flight segment flown and therefore is not eligible to earn Wings, Badges and Bonus Aeroplan Miles.

For the purposes of determining the applicable Wings, Badges and Aeroplan Mile accumulation, upgraded flight segments (eUpgrades, last-minute paid upgrades, Star Alliance Upgrade Awards, etc.) will be tracked for this PROMOTION based on the eligibility of the original Economy Class fare purchased.

Bonus Aeroplan Miles are not Air Canada Altitude Qualifying Miles and do not count towards Air Canada Altitude Status. Bonus Aeroplan Miles will be credited up to three weeks after the required number of Wings has been collected; every 2,000 Wings will earn 2,000 Bonus Aeroplan Miles. Aeroplan Flight Rewards redemption tickets are not eligible for mileage accumulation and will not qualify for this PROMOTION.

All flights flown during the Earn Your Wings Promotion count toward the accumulation of Altitude Qualifying Dollars (AQDs) and 2018 Altitude status, except for flights that are part of an Air Canada Vacations package. AQDs are earned directly from booking and travelling within the Air Canada Altitude program. The PROMOTION does not award any additional AQDs. For more details, please visit: https://www.aircanada.com/ca/en/aco/home/altitude/program-overview/program-updates.html

Once registered, eligible members cannot opt out of the PROMOTION.

Aeroplan Miles are subject to the Aeroplan Program Terms & Conditions.

eUpgrade credits are subject to the eUpgrade Terms & Conditions. General information about eUpgrades can be found here.

PROMOTION terms are subject to change at Air Canada’s sole discretion without notice; other conditions and restrictions may apply, including Air Canada’s conditions of carriage and tariff rules, which apply to all flight bookings. Air Canada has final discretion on any aspect of this PROMOTION and has the right to disqualify any participant for any reason.

Any personal information you provide will be treated in accordance with Air Canada’s privacy protection policy, available here.

WINGS & BADGES

Wings and Badges are neither Aeroplan Miles nor a form of loyalty currency. They cannot be assigned or sold and are non-transferable. They have no cash value and cannot be converted to cash or refunded if unused.

Wings are being used solely in the context of this PROMOTION for scoring purposes and only to determine each participant’s rank (such as whether a participant places in the Top 10, positions 11–30, or positions 31–50), and the number of Bonus Aeroplan Miles earned, if applicable.

Badges are used to accelerate the collection of Wings by offering more Wings for select destinations or for having been to a multiple number of airports, as per the Badge Legend.

Badge values are as follows: Game On Badge is worth 500 Wings; Cabin Badges are worth between 250 and 500 Wings, except for the Buy on the Fly Badge, which is dependent on the transaction value; Destination Badges are worth between 200 to 1,000 Wings; Super Destination Badges are worth between 400 to 2,000 Wings; Globetrotter Badges are worth 2,000 Wings; Wing Tips Badges are worth 800 Wings for Canada–USA routes, 800 Wings for Canada–Sun routes, and 1,200 Wings for Canada–International routes; Level Up Badge is worth 250 Wings (Super Elite members will automatically receive it once upon registration as they have already attained the highest tier); Buy on the Fly badge is worth the same number of Wings as the number of Bonus Aeroplan Miles originally earned on an eligible duty-free or onBoard Café transaction; Getaway Badge is worth 2,000 Wings; Home Away from Home Badge is worth 300 Wings; Open Road Badge is worth 300 Wings; On the Go Badge is worth 250 Wings; Wi-Fi in the Sky Badge is worth 250 Wings. The Top 10 Badge is worth the equal share of 10,000,000 Bonus Aeroplan Miles, the Go-Getter Badge is worth the equal share of an additional 10,000,000 Bonus Aeroplan Miles, and the Sweet Life Badge is worth the equal share of 1,000 eUpgrade credits, as determined by the final Top 10, positions 11–30 rankings, and positions 31–50 rankings respectively.

The Game On Badge can only be earned once per user and only upon registering for the PROMOTION online at earnyourwings.aircanada.com. Cabin Badges, Destination Badges, Super Destination Badges, Wing Tips Badges and Globetrotter Badges can each be earned multiple times. In order to receive a Globetrotter Badge more than once, you must meet the minimum airport criteria each time as outlined in the Badge Legend. The Top 10 Badge, Go-Getter Badge (positions 11–30) and Sweet Life Badge (positions 31–50) can only be earned once.

Once a specific combination of flight activities (e.g. Cross Channel Badge – take off from LHR on October 12, 2017, and land in CDG on October 17, 2017) is used towards the criteria for a Globetrotter Badge, it cannot be used again for the criteria for the same Globetrotter Badge. However, if eligible, it can be used towards other Globetrotter Badges.

To earn the Rest Up Badge and the Stretch Out! Badge, any eligible flight segments must be undertaken in the following eligible fare options (booking classes): Premium Economy Lowest and Premium Economy Flexible (O, E, N); Premium Rouge (O, E, N); and Business Class Lowest and Business Class Flexible (J, C, D, Z, P). Upgraded flight segments (eUpgrades, last-minute paid upgrades, Star Alliance Upgrade Awards, etc.) will be tracked for this PROMOTION based on the eligibility of the original Economy Class fare purchased and will not be eligible for these two Cabin Badges.

For the Open Road Badge, miles will be issued for Avis or Budget bookings through aircanada.com, in accordance with the standard booking terms and conditions. Click here to review the terms and conditions located under Aeroplan® Miles Accumulation (Terms & Conditions).

Challenge Badges and their Wing values will be revealed periodically throughout this PROMOTION. Participants will be notified by email with the new Badge offer details and the Terms & Conditions will be updated at time of launch. Please allow up to 3 days after your flight has been completed to have your Air Canada flight credited to your Aeroplan account and Wings to be added to the Leaderboard.

LEADERBOARD

The Leaderboard will remain active until February 14, 2018, to allow for missing flight credits to be requested and be included to determine final rank. Any requests for missing Badges, Wings or Aeroplan Miles must be submitted and processed by January 31, 2018, at 19:59 Eastern Time, in order to be eligible to earn Wings and, as a consequence, any resulting Bonus Aeroplan Miles.

The Leaderboard will be refreshed weekly between September 7 and February 14, 2018.

The final refresh date of the Leaderboard will be on February 15, 2018. As of February 15, 2018, the participants who finished in the Top 10 will be eligible to each have an equal share of the 10,000,000 Bonus Aeroplan Miles. Participants in positions 11–30 will be eligible to each have an equal share of an additional 10,000,000 Bonus Aeroplan Miles. Participants in positions 31–50 will be eligible to have an equal share of 1,000 eUpgrade credits. If there are participants tied in the Top 10, then the 10,000,000 bonus miles will be split among each of the Top 10 participants equally. If there are participants tied in positions 11–30, then the additional 10,000,000 bonus miles will be split among each of the positions 11–30 participants equally.

Bonus Aeroplan Miles will be credited up to three weeks after the final refresh on February 15, 2018. To be eligible to receive the bonus miles, your real name linked to your chosen user name for this PROMOTION must match the name on the Aeroplan account entered in the Earn Your Wings profile.

CHALLENGE BADGES

TERMS & CONDITIONS FOR THE ACCELERATOR BADGE AND ACCELERATOR PLUS BADGE

To be eligible for this offer, participants must have registered for the Earn Your Wings PROMOTION between September 7 and October 11, 2017, at 19:59 Eastern Time, but additional registration is not required for the Accelerator Badge and Accelerator Plus Badge.

Wings for eligible flights undertaken will be awarded for new bookings only, made between September 25 and October 2, 2017, at 19:59 Eastern Time, for travel between November 1 and December 11, 2017. In order to qualify as a new booking, the booking must have been created for the first time with a new booking reference number during the eligible booking period of the PROMOTION. Any booking made prior to the start of the Accelerator and Accelerator Plus Badges that is subsequently changed to include travel dates within the qualifying travel period will not be considered a new booking that is eligible for the Accelerator Badge or Accelerator Plus Badge.

Valid on eligible scheduled non-stop flights operated by Air Canada (including flights operated under the Air Canada Express brand) and Air Canada Rouge only, for travel between November 1 and December 11, 2017.

To qualify for the Accelerator Badge bonus of 50% more Wings, each flight segment must be undertaken in the following eligible fare options (booking classes):

  • Within Canada and between Canada and the USA: Flex (M, U, H, Q, V, W, G); Latitude (Y, B); Premium Economy Lowest (E, N); Premium Economy Flexible (O); Business Class Lowest and Premium Rouge (Z, P); Business Class Flexible and Premium Rouge (J, C, D).
  • Between Canada and the Caribbean, Central America and South America: Flex (M, U, H, Q, V); Latitude (Y, B); Business Class Lowest and Premium Rouge (C, D, Z, P); Business Class Flexible and Premium Rouge (J).
  • Between Canada and Europe, India, Middle East, Asia and Australia: Flex (M, U, H, Q, V); Latitude (Y, B); Premium Economy Lowest (E, N); Premium Economy Flexible and Premium Rouge (O); Business Class Lowest and Premium Rouge (C, D, Z, P); Business Class Flexible (J).

To qualify for the Accelerator Plus Badge bonus of 25% more Wings, eligible flight segments must be undertaken in the following eligible fare options (booking classes):

  • Within Canada and between Canada and the USA: Premium Economy Lowest (E, N); Premium Economy Flexible (O); Business Class Lowest and Premium Rouge (Z, P); Business Class Flexible and Premium Rouge (J, C, D).
  • Between Canada and the Caribbean, Central America and South America: Business Class Lowest and Premium Rouge (C, D, Z, P); Business Class Flexible and Premium Rouge (J).
  • Between Canada and Europe, India, Middle East, Asia and Australia: Premium Economy Lowest (E, N); Premium Economy Flexible and Premium Rouge (O); Business Class Lowest and Premium Rouge (C, D, Z, P); Business Class Flexible (J).

These Badges will appear only once in the User Profile, regardless of the number of times the offer eligibility criteria have been met. The Accelerator Badge, which is the bonus of 50% more Wings, and the Accelerator Plus Badge, which is the bonus of 25% more Wings, per eligible takeoff and landing, will continue to be issued and will be indicated in the Wings activity histogram found at the bottom of the User Profile, provided that the eligible flights undertaken meet the PROMOTION requirements as outlined in the complete Terms & Conditions for Earn Your Wings.

The Accelerator Badge, which is the bonus of 50% more Wings, and the Accelerator Plus Badge, which is the bonus of 25% more Wings, can only be earned for takeoffs and landings at airports worth 100 Wings and for airports on the Destination and Super Destination Badge lists.

The Accelerator Badge, which is the bonus of 50% more Wings, and the Accelerator Plus Badge, which is the bonus of 25% more Wings, does not apply to Cabin Badges, Participation Badges, Globetrotter Badges, or for any other new Badge introduced or earned.

Offer is subject to change at Air Canada’s sole discretion without notice; other conditions and restrictions may apply.

WILD CARD BADGE

TERMS & CONDITIONS FOR THE WILD CARD BADGE

To be eligible for this offer, participants must have registered for the Earn Your Wings Promotion between September 7 and October 11, 2017 by 19:59 Eastern Time. Additional registration is required for this badge in that, when purchasing the Air Canada gift cards, participants will be asked to enter the same email address as the one used to register for the Earn Your Wings Promotion.

The bonus of the Wild Card Badge will be awarded with the purchase of new Air Canada Gift Cards, purchased between October 6 and October 11, 2017 by 19:59 Eastern Time. Cards and eGift Cards can only be purchased using an accepted form of payment for which the billing and delivery address are located in Canada and/or the U.S. For terms & conditions pertaining to Air Canada gift cards, click here.

Earn 1,000 Wings for every $500 spent on an Air Canada gift card or on multiple Air Canada gift cards in a single transaction.

SPEAK YOUR MIND BADGE

The information collected in this survey will be used as part of an internal study. The personal information collected in this survey will be stored in accordance to Air Canada’s privacy policy. For more information concerning Air Canada’s privacy policy, please click here. Prior to analyzing the data, the data represented in the results will be aggregated and summarized.

The study being conducted has the intent to gather market research data that will solely be used for internal purposes only, and will not be shared with any third party.

The purpose of this survey is to inform and improve future editions of Earn Your Wings.

The survey should take approximately five (5) minutes to complete.

This badge can only be earned until November 27, 2017.

CUSTOMER INQUIRIES:

For any questions or inquiries concerning the Earn Your Wings PROMOTION, contact us. Please allow 5 business days for a reply.

Badges are the original design of Air Canada and any potential similarities to other logos, images, trademarks and/or copyright items are purely coincidental. For any questions or comments on these original designs, please contact earnyourwings@aircanada.ca.

TMAir Canada Express, Air Canada Rouge, Air Canada Earn Your Wings and Earn Your Wings are trademarks of Air Canada.

TMAir Canada Altitude is a trademark of Air Canada.

©Aeroplan and the Aeroplan logo are registered trademarks of Aimia Canada Inc.

®Air Canada Vacations is a registered trademark of Air Canada, used under license by Touram Limited Partnership, 1440 St. Catherine St. W., Suite 600, Montreal, QC, H3G 1R8.